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<title>Arkansas Attorney General Dustin McDaniel : Consumer Alerts</title>
<description>News Releases from the office of Arkansas Attorney General Dustin McDaniel</description>
<link>http://ag.arkansas.gov/newsroom/files/consumeralerts.xml</link>
<language>en-us</language>
<copyright>2012 Information Network of Arkansas</copyright>
<lastBuildDate>Fri, 10 Feb 2012 13:16:44 -0600</lastBuildDate>
<pubDate>Fri, 10 Feb 2012 13:16:44 -0600</pubDate>
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<webMaster>josh@ark.org</webMaster>
<item>
<title><![CDATA[SPECIAL CONSUMER ALERT: ARKANSAS HOMEOWNERS MAY BE ELIGIBLE FOR ASSISTANCE AS PART OF MORTGAGE SETTLEMENT]]></title>
<description><![CDATA[LITLE ROCK -- Many Arkansas families affected by the recent mortgage crisis may qualify for assistance funded by this week's settlement between attorneys general, federal agencies and the nation's five largest mortgage loan services.

Today, Attorney General Dustin McDaniel issued this special consumer alert to encourage Arkansans who might be affected by the actions of their banks to contact t...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=503</link>
<pubDate>Fri, 10 Feb 2012 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: STATE LAW KEEPS HOMEOWNERS INFORMED]]></title>
<description><![CDATA[LITTLE ROCK -- The ongoing recession has made it difficult for some Arkansas consumers to pay their bills in a timely fashion. Costs are rising everywhere, from the grocery store to the gas station. The weak economy has been particularly tough on some homeowners whose tight finances have put them at risk of losing their homes because they have fallen behind in their mortgage payments.

Attorney ...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=499</link>
<pubDate>Wed, 08 Feb 2012 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: FREE TAX PREPARATION HELP AVAILABLE TO CONSUMERS]]></title>
<description><![CDATA[LITTLE ROCK - With the arrival of February, Arkansans will begin to prepare and file their tax returns. Rather than handle the calculations and paperwork themselves, countless Arkansans will look to tax preparation services for help with their annual obligations.

For many low- and moderate-income Arkansans, federal tax preparation assistance is available for free. Therefore, Attorney General D...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=497</link>
<pubDate>Wed, 01 Feb 2012 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: SOME TAX REFUND PRODUCTS ARE COSTLY TO CONSUMERS]]></title>
<description><![CDATA[LITTLE ROCK - Patience is a virtue that clearly pays off for Arkansas consumers who decline offers of immediate cash this tax season.

Advertised as a way for financially-strapped consumers to pocket their federal tax refunds immediately, Refund Anticipation Loans (RALs), Refund Anticipation Checks (RACs), and other similar products are actually high-interest loans with substantial disadvantage...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=495</link>
<pubDate>Wed, 25 Jan 2012 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: AVOID FALLING VICTIM TO EXTORTION SCHEME]]></title>
<description><![CDATA[LITTLE ROCK - Con artists posing as federal law enforcement agents have targeted consumers, including some Arkansans, recently as part of an international extortion scheme that has previously surfaced in other parts of the country.

Attorney General Dustin McDaniel's office has received several reports from consumers who have received phone calls from people purporting to be agents of the feder...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=492</link>
<pubDate>Wed, 18 Jan 2012 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: READ FINE PRINT BEFORE BUYING WATER-LINE WARRANTIES]]></title>
<description><![CDATA[LITTLE ROCK - A type of warranty being offered to many Arkansas consumers is intended to provide protection for water service lines. Instead, consumers who purchase the product may be throwing their money down the drain.

Arkansas homeowners have reported receiving solicitations by mail from a company that touts warranty coverage for the water service lines that connect a home to a utility's ma...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=490</link>
<pubDate>Wed, 11 Jan 2012 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: KNOW YOUR RIGHTS WHEN DEBT COLLECTORS COME CALLING]]></title>
<description><![CDATA[LITTLE ROCK - For many, economic times are still tough and ends are hard to meet. Add the recent splurge for holiday gifts, and it's not surprising that some people are falling behind on mortgage, credit card and other bill payments. Once that happens, it doesn't take long for bill collectors to start calling…and calling…and calling.

Attorney General Dustin McDaniel issued this consumer alert ...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=488</link>
<pubDate>Wed, 04 Jan 2012 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: REAP POST-HOLIDAY SAVINGS BY WINTERIZING HOME]]></title>
<description><![CDATA[LITTLE ROCK - Now that all the gifts have been opened and the holiday bills are waiting to be paid, it's the perfect time to winterize your home and start saving some money in the process.

The average American family wastes 20 percent to 40 percent of its energy payments for energy that is lost through insufficient insulation, uncontrolled leakage and failing ductwork, according to the Departm...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=487</link>
<pubDate>Wed, 28 Dec 2011 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: THINK TWICE BEFORE BUYING EXTENDED WARRANTIES]]></title>
<description><![CDATA[LITTLE ROCK - The Christmas shopping season is nearing its end, which, for many, means they only need to purchase a final few gifts. Others, however, are just now crossing off the first names on their Christmas lists. Whether you are at the beginning or end of your holiday shopping, Attorney General Dustin McDaniel offers some tips in today's consumer alert you'll want to heed regarding extended w...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=485</link>
<pubDate>Wed, 21 Dec 2011 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: KEEP HOLIDAYS SAFE AND INJURY FREE]]></title>
<description><![CDATA[LITTLE ROCK - Twinkling lights, glowing candles and elaborate outdoor displays all provide much anticipated cheer during the holiday season. Unfortunately, in addition to putting smiles on faces, holiday decorations also lead to thousands of emergency room visits each year.

"It's easy to get caught up in the spirit of the holidays and forget to take the necessary precautions to stay safe," sai...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=483</link>
<pubDate>Wed, 14 Dec 2011 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: AVOID SURPRISES WHEN SHOPPING FOR GIFT CARDS]]></title>
<description><![CDATA[Chances are, someone on your Christmas list this year hopes a gift card to his or her favorite store will be waiting under the Christmas tree.

In recent years, gift cards have become one of the most - of not the most - requested Christmas gift, according to the web site www.businesspundit.com. In fact, more than 80 percent of American shoppers plan on buying gift cards this holiday season, ac...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=481</link>
<pubDate>Wed, 07 Dec 2011 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: DON'T LET RETURN POLICIES HAMPER HOLIDAY JOY]]></title>
<description><![CDATA[LITTLE ROCK - With stores opening as early as Thanksgiving night this year, the holiday shopping season is officially off and running. Before Arkansans rush to purchase gifts for all the people on their lists, Attorney General Dustin McDaniel has a tip to make sure holiday giving doesn't turn into a hassle: check the retailer's return policy.

"Before shoppers make purchases at the mall or fro...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=479</link>
<pubDate>Wed, 30 Nov 2011 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: TIPS FOR A SAFE CYBER MONDAY]]></title>
<description><![CDATA[LITTLE ROCK - As Americans gear up for the holiday shopping season, many will spend a portion of their day surfing the Internet for deals from online retailers. While shopping online can make your holiday gift-buying faster and easier, there can also be pitfalls if you're not careful.

"The Monday after Thanksgiving has become known as Cyber Monday because it is one of the busiest Internet shop...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=477</link>
<pubDate>Wed, 23 Nov 2011 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: TIPS FOR SAFE TRAVELS DURING THE HOLIDAYS]]></title>
<description><![CDATA[LITTLE ROCK- With the holiday season upon us, many Arkansans will soon be taking to the roads to celebrate with family and friends. To help Arkansans make the most of their Thanksgiving and Christmas sojourns, Attorney General Dustin McDaniel issued this consumer alert to provide these tips for safe car travel.

"The holidays are a time to celebrate with ones we love, but that can mean driving l...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=476</link>
<pubDate>Wed, 16 Nov 2011 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: STOP UNWANTED TEXT MESSAGES]]></title>
<description><![CDATA[LITTLE ROCK - Unwanted text messages on your mobile phone aren't only annoying, they can be costly too.

"Texting is a great, quick and unobtrusive way to stay in touch with family, friends and co-workers," Attorney General Dustin McDaniel said. "It's also a good way to stay updated with news from the stock market or sporting events, but unwanted texts from a commercial outfit can clog your pho...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=474</link>
<pubDate>Wed, 09 Nov 2011 00:00:00 -0600</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: BE SMART WHEN SHOPPING FOR MOBILE APPS]]></title>
<description><![CDATA[LITTLE ROCK - By the end of 2011, one of every two Americans is expected to own a smart phone, and just about all who do will download one or more "apps," or software applications, that will allow their phones to perform such functions as spouting out turn-by-turn directions, looking up telephone numbers or making the next move in a "virtual" game.

"The convenience of phone app functions can m...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=473</link>
<pubDate>Wed, 02 Nov 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: TIPS FOR MEDICARE OPEN ENROLLMENT]]></title>
<description><![CDATA[LITTLE ROCK - If you are a current or newly eligible Medicare beneficiary, now is the time to enroll or make changes to your Medicare coverage. Medicare instituted an earlier, longer open enrollment period for beneficiaries this year, which began on October 15 and continues through December 7, 2011.

"Your health needs change from year to year, and your health plan may change its benefits and c...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=471</link>
<pubDate>Wed, 26 Oct 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: AVOID UNNECESSARY SCARES THIS HALLOWEEN]]></title>
<description><![CDATA[LITTLE ROCK - With Halloween lurking just around the corner, many Arkansans are busy making plans for the autumn holiday, decorating porches and front doors, buying sweets to hand out to trick-or-treaters and selecting scary -- or not-so-scary -- costumes to wear on the ghoulishly fun night.

To help ensure Arkansans have a safe and incident-free Halloween, Attorney General Dustin McDaniel issu...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=470</link>
<pubDate>Wed, 19 Oct 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: MEASURE FIREWOOD BEFORE YOU BUY]]></title>
<description><![CDATA[LITTLE ROCK - The air is starting to cool and the leaves are starting to change from greens to reds and golds, and that means it's the time of year that many Arkansans buy firewood.

To help consumers make smart purchases, Attorney General Dustin McDaniel issued this consumer alert to help clarify certain aspects of buying wood to be burned in fireplaces, wood-burning stoves or fire pits, or t...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=467</link>
<pubDate>Wed, 12 Oct 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: BE WARY OF TICKET RESELLERS]]></title>
<description><![CDATA[LITTLE ROCK -- When the Razorbacks are winning, tickets to University of Arkansas football games become a hot commodity, whether the team is playing in Fayetteville or in Little Rock. Hog fans hoping to score a seat at one of the big games may search the classified ads or the Internet looking for the elusive tickets, or they may take the more traditional approach of just showing up at the stadium ...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=464</link>
<pubDate>Wed, 05 Oct 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: KNOW HOW TO PREVENT FIRE-RELATED DEATHS]]></title>
<description><![CDATA[While deaths caused by fire have gradually decreased over the last several years, they are still much too common. On average, in 2009, someone died in a fire about every 175 minutes and someone was injured every 31 minutes.

According to the Federal Emergency Management Agency, people in Arkansas die at twice the national rate - in 2008, Arkansas's fire death rate was 24.1 fire deaths per mill...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=463</link>
<pubDate>Wed, 28 Sep 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: NEW SCHEME TARGETS DISTRESSED HOMEOWNERS]]></title>
<description><![CDATA[LITTLE ROCK -- With the foreclosure crisis continuing, financially distressed Arkansas homeowners should remain wary of offers to assist the homeowner in avoiding foreclosure.

Along with the foreclosure "rescue" and mortgage modification scams that have plagued homeowners in Arkansas and nationwide for the past few years, Attorney General Dustin McDaniel says a new scheme offers to include th...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=462</link>
<pubDate>Wed, 21 Sep 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: THINK THROUGH CHILD CARE CHOICES]]></title>
<description><![CDATA[LITTLE ROCK - For many young families, child care during the day for pre-school youngsters or after school for elementary-aged children is a must because of parents' working schedules. Therefore, selecting a center that provides quality child care is something every parent wants to do.

In observance of National Child Care Week, which occurs the third week of September, Arkansas Attorney Genera...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=459</link>
<pubDate>Wed, 14 Sep 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: TIPS FOR COLLEGE STUDENTS WITH CREDIT CARDS]]></title>
<description><![CDATA[LITTLE ROCK - Beginning a college career entails many new freedoms as well as responsibilities. Learning how to wisely use a credit card falls into both camps.

"Even before this year's freshman class settled into their dorm rooms, the credit-card offers began rolling in," Attorney General Dustin McDaniel said. "While credit cards make it easier to make necessary purchases, they also make it ea...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=457</link>
<pubDate>Wed, 07 Sep 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: NEW RULES HELP AIR TRAVELERS]]></title>
<description><![CDATA[LITTLE ROCK - Last week, the U.S. Department of Transportation announced a new set of consumer protections for air passengers that, in the words of the department, should "make flying more convenient and hassle-free."

Attorney General Dustin McDaniel wants Arkansans to be aware of these new rules that positively affect air passengers. For that reason, he issued today's consumer alert.

"Man...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=456</link>
<pubDate>Wed, 31 Aug 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: SCAM TARGETS SENIOR CITIZENS]]></title>
<description><![CDATA[LITTLE ROCK - Once again, Arkansans have become the target of fraudulent telephone solicitors seeking money and information. Recent reports indicate that these scam artists have been calling Medicare beneficiaries asking for personal information, including bank account information and Social Security numbers. Other callers offer updated or replacement Medicare cards for a fee.

"It's never a go...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=455</link>
<pubDate>Wed, 24 Aug 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: NEW SCAM TRIES TO FOOL ONLINE CAR BUYERS]]></title>
<description><![CDATA[LITTLE ROCK - More and more people are searching for - and finding - their new vehicles online. Unfortunately, scam artist are aware of this virtual market and have found ways to take advantage of it.

Attorney General Dustin McDaniel joins the Federal Bureau of Investigation in warning consumers about the latest scam in which shoppers are being victimized by fraudulent vehicle sales and false ...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=453</link>
<pubDate>Wed, 17 Aug 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: BEST BET IS TO HANDLE CREDIT CARD DEBT ON YOUR OWN]]></title>
<description><![CDATA[LITTLE ROCK -- Few people would turn down the legitimate opportunity to lower the interest rates charged by their credit card issuers, but often, companies who claim they can negotiate significantly lower interest rates for a small, up-front fee are anything but legitimate. Many times, these offers are extended by scam artists via robocalls.

"Arkansans who get these interest rate reduction rob...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=451</link>
<pubDate>Wed, 10 Aug 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: ODDS ARE AGAINST BIG SWEEPSTAKES WINS]]></title>
<description><![CDATA[LITTLE ROCK - When you hear from a stranger via the phone or email, "Congratulations, you're a winner," beware. The odds are high that you are not.

In fact, every year, thousands of Arkansans are notified, usually by email, that they are big winners in a sweepstakes or lottery.  The allure of a million dollar payout, or more, can be hard to resist.

Complicating the issue is the fact that s...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=449</link>
<pubDate>Wed, 03 Aug 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
</item>			<item>
<title><![CDATA[CONSUMER ALERT: USE CAUTION WHEN DEALING WITH CHIROPRACTIC "RUNNERS"]]></title>
<description><![CDATA[LITTLE ROCK -Because of recent complaints, Attorney General Dustin McDaniel issued today's consumer alert to warn Arkansans about the use of "runners" by some chiropractors eager to increase business in Arkansas.

Runners are companies or individuals who collect and review police reports in order to identify consumers recently involved in car accidents.

"Runners contact accident victims an...<br />]]></description>
<link>http://ag.arkansas.gov/newsroom/index.php?do:newsDetail=1&amp;news_id=447</link>
<pubDate>Wed, 27 Jul 2011 00:00:00 -0500</pubDate>
<category>Consumer Alerts</category>
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